Provider Clinical Review and In Basket

July 11, 2023 to July 10, 2026

Activity description

When health care providers have access to complete and accurate information, patients receive better medical care. Providers who have important health information about the patients they serve can look more meaningfully at the needs of patients. This lesson will explore the importance of accurate and efficient documentation. Reviewing the most relevant information right from the In Basket message—instead of diving into the patient’s chart to analyze a message, act on a message, and address common messages—can save time and increase productivity, efficiency, and personal satisfaction. This lesson will identify efficient workflows in Epic to quickly access and analyze significant information.

PLEASE NOTE: These materials are intended ONLY for those who attended the live Epic Thrive Program session: Provider Clinical Review and In Basket.

Provided by
This activity is provided by Optum Health Education and Optum.

Commercial support
No commercial support was received for this activity.

Required hardware/software
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Target Audience

This activity is designed to meet the educational needs of nurse practitioners, PAs and physicians who are interested in learning about the electronic health records system Epic.

Learning Objectives

At the end of this activity, participants should be able to:

  • Discuss how to use a schedule for reviewing the pertinent information about your patient and the pre-charting process. 
  • Identify tools that can be used to increase productivity, efficiency, and personal satisfaction.
  • Discuss how to quickly access and review an In Basket message.
  • Explain how to use the QuickActions menu to help you accomplish common tasks quickly.
  • Identify efficient workflows in Epic to quickly access and analyze significant information.
Activity summary
Available credit: 
  • 1.50 AMA - Physicians
  • 1.50 Attendance - General Attendance
Activity opens: 
07/11/2023
Activity expires: 
07/10/2026
Event starts: 
07/11/2023 - 12:01am EDT
Event ends: 
07/10/2026 - 11:59pm EDT
Rating: 
0

Presenters

Sayeeda Khan

Sayeda Khan
Senior Instructional Designer
ProHEALTH Care, Part of Optum Care



Ashley Morgan
Trainer
Oregon Medical Group



Lori Navarre, NCMA
Trainer
Oregon Medical Group


Makenzie Malia Satison

Makenzie (Malia) Satison, NCMA
Trainer
Oregon Medical Group



Jayquel Williams

Jayquel M. Williams 
Senior Instructional Designer
ProHEALTH Care, Part of Optum Care



Presenters (Not Pictured)
Shaytana Bradford
Instructional Designer
Training Design & Development
Optum Tri-State

Lora Henderson, CMA (AAMA)
Trainer
Oregon Medical Group

Alena Huezo
Operational Trainer
Optum

Kelly Naylor
Supervisor
Training Design and Development 
Optum Tri-State 

Mark Rees
Clinical Training Specialist 
Paramedic-Optum Victual Care 

Activity planners
Rebecca Gleason, RN, CCM
Activity Manager
Optum Health Education

Toby Riddle, MSN 
Training Lead
Epic Center of Excellence
Optum

Disclosures of relevant financial relationships
In accordance with the Accreditation Council for Continuing Medical Education's (ACCME) Standards for Integrity and Independence in Accredited Continuing Education, Optum Health Education (OHE) requires all those in control of educational content to disclose their financial relationships with ineligible companies within the prior 24 months. Ineligible companies are defined by the ACCME as companies whose primary business is producing, marketing, selling, re-selling, or distributing health care products used by or on patients. Individuals must disclose all financial relationships, regardless of the amount, with ineligible companies and regardless of their view of the relevance of the relationship to the education. OHE ensures that the content is independent of commercial bias.

The activity faculty and planners have no financial relationships to disclose.

Accreditation statement
Joint Provider LogoIn support of improving patient care, this activity has been planned and implemented by Optum Health Education and Optum. Optum Health Education is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE) and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team.

Credit designation statements
Nurse practitioners

The American Academy of Nurse Practitioners Certification Program (AANPCP) accepts credit from organizations accredited by the ACCME and ANCC.

Physicians
Optum Health Education designates this live activity for a maximum of 1.50 AMA PRA Category 1 Credit(s). Physicians should claim only the credit commensurate with the extent of their participation in the activity.

PAs
The American Academy of Physician Assistants (AAPA) accepts credit from organizations accredited by the ACCME.

Attendance
A certificate of attendance will be provided to learners upon completion of activity requirements, enabling participants to register with licensing boards or associations that have not been preapproved for credits. To apply for credit types not listed above, participants should use the procedure established by the specific organization from which they wish to obtain credit.

Available Credit

  • 1.50 AMA - Physicians
  • 1.50 Attendance - General Attendance
Please log in to register.

These materials are intended ONLY for those who attended the live Epic Thrive Program session: Provider Clinical Review and In Basket.

You must be logged into your account to participate in this activity. Get started by clicking “Continue” and completing the “Evaluation”; then follow the prompts at the bottom of the screen. At the end of the activity, you will be able to view, save or print your certificate of participation. A complete listing of your activities can be found under “My Account,” “My Activities.”