This activity, which includes interactive case studies, will examine the factors that impact medical necessity and the types of reviews that can be applied. It will provide participants with an improved ability to navigate these regulations and practical insight into effectively integrating these standards into their daily practice.

This content is applicable to any role within health care, focusing on critical concepts like health equity, social determinants of health, empathy, health disparities, cultural humility, motivational interviewing and compassion. Each module uses a variety of interactive and educational elements using data, infographics, animated video, knowledge checks, historical events and audio recordings from our members. The empathy series will require you to reflect on your personal and cultural experiences and encourage you to slow down, actively listen and take the appropriate action to serve others, whether that be patients, colleagues, family, friends or your community.

This activity will provide a comprehensive understanding of motivational interviewing, the stages of change to expect with the interviewing process and its role in improving patient outcomes. A specific focus on strategies to develop and enhance interview techniques will help participants to engage better with patients and achieve long-term success in implementing positive health changes.

This on-demand e-module explores the critical role of social determinants of health (SDOH) in shaping the well-being of individuals and communities within the Medicaid population.