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Building Resilience
Activity description
The daily stressors associated with providing care can often lead health care professionals (HCPs) to feel emotional exhaustion, decreased empathy, reduced effectiveness, decreased work-related fulfillment and a lack of accomplishment. This activity will provide HCPs with individual and organizational strategies to increase resilience (the ability to cope with and recover from difficult experiences) and proactively respond to challenging situations, both of which can improve mood and mental health and increase joy and satisfaction in daily health care practice. The activity will also describe individual and team-related traits necessary to develop resiliency and discuss preventive measures to counteract burnout.
Provided by
This activity is provided by Optum Health Education and Optum Advisory Services.
Commercial support
No commercial support was received for this activity.
Required hardware/software
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Target Audience
This activity is designed to meet the educational needs of case managers, nurses, social workers and other HCPs who have an interest in learning about building resilience.
Learning Objectives
At the end of this activity, participants should be able to:
- Discuss of the concept of resilience and how it impacts your professional environment.
- Describe the traits that predispose an individual and a team to develop resiliency.
- List the signs of burnout and describe how to implement measures to prevent burnout.
- Identify proactive responses to challenging situations and discuss ways to initiate individual advancements of this practice in the professional environment.
Faculty
Christel Molloy, RN, BSN, MSN-L, CPHQ
Clinical Manager
Optum Advisory Services
Activity planners
Elizabeth Albert, MD
Clinical Activity Manager
Optum Health Education
Lacy Johnson, MSN, RN, CNL, PHN
Senior Consultant - Education
Optum Advisory Services
Provider Clinical Practice
Keith Jones DNP, MSN, RN, CEN
Education Manager, Optum Advisory Services
Provider Clinical Practice
Briana Sam, MS
Senior Consultant, Instructional Designer
Optum Advisory Services
Provider Clinical Practice
Emily Weeks
Senior Consultant
Optum Advisory Services
Provider Clinical Practice
Disclosures of relevant financial relationships
In accordance with the Accreditation Council for Continuing Medical Education's (ACCME) Standards for Integrity and Independence in Accredited Continuing Education, Optum Health Education (OHE) requires all those in control of educational content to disclose their financial relationships with ineligible companies within the prior 24 months. Ineligible companies are defined by the ACCME as companies whose primary business is producing, marketing, selling, re-selling or distributing health care products used by or on patients. Individuals must disclose all financial relationships, regardless of the amount, with ineligible companies and regardless of their view of the relevance of the relationship to the education. OHE ensures that the content is independent of commercial bias.
The activity faculty and planners have no financial relationships to disclose.
Method for calculating CE credit
CE credit was calculated by the complexity of content.
Accreditation statement
In support of improving patient care, this activity has been planned and implemented by Optum Health Education and Optum Advisory Services. Optum Health Education is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE) and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team.
Credit designation statements
Case managers
The Commission for Case Manager Certification has approved this program for a maximum of 1.00 clock hours for Certified Case Managers (CCM).
Nurses
The participant will be awarded up to 1.00 contact hour(s) of credit for attendance and completion of supplemental materials.
Social workers
As a Jointly Accredited Organization, Optum Health Education is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Optum Health Education maintains responsibility for this course. Social workers completing this course receive 1.00 enduring continuing education credits.
Attendance
A certificate of attendance will be provided to learners upon completion of activity requirements, enabling participants to register with licensing boards or associations that have not been preapproved for credits. To apply for credit types not listed above, participants should use the procedure established by the specific organization from which they wish to obtain credit.
Available Credit
- 1.00 ANCC - Nurses
- 1.00 Attendance - General Attendance
- 1.00 CCMC - General - Case Managers
You must be logged into your account to participate in this activity. Get started by clicking “Register/Continue” and following the instructions. At the end of the activity, you will be able to view, save or print your certificate of participation. A complete listing of all of your activities can be found under “My Account,” “My Activities.”