2015 Job Task Analysis Survey

This survey should take approximately 15-20 minutes. Thank you for supporting OptumHealth Education’s efforts to make the Pharmacy Benefit Management Technician Certification Examination the best it can be.

An * indicates the field is required. At the end of the survey, click the Submit button.

If you have any questions about the survey or encounter any technical difficulties, please contact moreinfo@optumhealtheducation.com.

For the purposes of this survey, a Pharmacy Technician is a health care professional who performs pharmacy-related functions, generally working under the supervision of a licensed pharmacist and has a job title such as:

• Technician
• Clerk
• Agent
• Allied Health Professional

For the purposes of this survey, regardless of your title or professional designation, if you identify yourself as a Pharmacy Technician (as defined above) and are employed by a Pharmacy Benefit Management service provider or contracted entity which provides any of the following services, you would be considered a Pharmacy Benefit Management Technician:

• Home Delivery Pharmacy
• Mail Service Pharmacy
• Prior Authorization
• Adjudication Review
• Clinical Review
• Pharmacy Benefit Management Operations Support