Cultural Humility: Navigating Professional Relationships with Openness and Curiosity

February 28, 2025

Activity description


PLEASE NOTE: These materials are intended ONLY for those who attended the live webcast held on February 28, 2025 from 11:00 am -12:00 pm CT.

In today's diverse and interconnected world, the ability to navigate professional relationships with cultural humility is essential for fostering inclusive and respectful exchanges. This live webcast is designed to equip professionals with the knowledge and skills necessary to engage in culturally humble interactions within their professional spheres.

This activity is designed to meet the educational needs of case managers, counselors, educators, psychologists, social workers, therapists and other BHCPs who care for individuals within the Medicaid population.

At the end of this educational activity, participants should be able to:

  • Identify the three fundamental components of cultural humility.
  • Analyze aspects of identity using the ADDRESSING model.
  • Apply and demonstrate the principles of cultural humility in diverse professional scenarios. 
  • Discuss strategies to collaborate effectively with interprofessional teams to promote overall mental wellness, including engaging in regular team meetings, sharing insights from different disciplines, and developing integrated care plans that address the holistic needs of patients.

Provided by
This activity is provided by Optum Health Education and Optum Behavioral Care.

Commercial support
No commercial support was received for this activity.

Required hardware/software
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Activity summary
Available credit: 
  • 1.00 ANCC - Nurses
  • 1.00 APA - Psychologists
  • 1.00 Attendance - General Attendance
  • 1.00 ASWB - Social Workers
Activity opens: 
02/28/2025
Activity expires: 
03/28/2025
Event starts: 
02/28/2025 - 12:00pm EST
Event ends: 
02/28/2025 - 1:00pm EST
Rating: 
0

Presenters
Hannah Dufek, LADC, LPCC
Clinical Subject Matter Expert
Optum Behavioral Care, Care Counseling 

Meredith Mebane, LCSW
Clinical Subject Matter Expert
Optum Behavioral Care 

Heidi Bausch-Ryan, Psy.D., LP
Associate Director of Training
Optum Behavioral Care

Activity planners
Elizabeth Albert, MD
Clinical Activity Manager
Optum Health Education

Peggy Jones
Instructional Design Manager
Optum Behavioral Care

Regina Owens
Learning and Development Director
Optum Behavioral Care

Katie Richards  
Instructional Designer
Optum Behavioral Care

Disclosures of relevant financial relationships
In accordance with the Accreditation Council for Continuing Medical Education's (ACCME) Standards for Integrity and Independence in Accredited Continuing Education, Optum Health Education (OHE) requires all those in control of educational content to disclose their financial relationships with ineligible companies within the prior 24 months. Ineligible companies are defined by the ACCME as companies whose primary business is producing, marketing, selling, re-selling, or distributing health care products used by or on patients. Individuals must disclose all financial relationships, regardless of the amount, with ineligible companies and regardless of their view of the relevance of the relationship to the education. OHE ensures that the content is independent of commercial bias.

The presenters and activity planners have no financial relationships to disclose.

Accreditation statement
Joint Provider LogoIn support of improving patient care, this activity has been planned and implemented by Optum Health Education and Optum Behavioral Care. Optum Health Education is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE) and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team.

Credit designation statements

IPCE Credit LogoThis activity was planned by and for the health care team, and learners will receive 1.00 Interprofessional Continuing Education (IPCE) credits for learning and change.

Nurses
The participant will be awarded up to 1.00 contact hour(s) of credit for attendance and completion of supplemental materials.

Nurse practitioners
The American Academy of Nurse Practitioners Certification Program (AANPCP) accepts credit from organizations accredited by the ACCME and ANCC.

Psychologists
Optum Health Education is approved by the American Psychological Association (APA) to offer continuing education for psychologists. Optum Health Education maintains responsibility for this program. 1.00 CE hour.

Social workers
ACE LogoAs a Jointly Accredited Organization, Optum Health Education is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Optum Health Education maintains responsibility for this course. Social workers completing this course receive 1.00 live continuing education credits.

Counselors and/or marriage and family therapists
CA: The Board of Behavioral Sciences has deferred CE course approvals to APA and ASWB for its licensees. See those approvals under Psychologists and Social Workers.
Other States: If your state is not specifically listed, nearly all state Counselor and MFT boards accept either APA or ASWB approval, or are reciprocal with other state licensing board approvals. Check with your board to be sure.

Attendance
A certificate of attendance will be provided to learners upon completion of activity requirements, enabling participants to register with licensing boards or associations that have not been preapproved for credits. To apply for credit types not listed above, participants should use the procedure established by the specific organization from which they wish to obtain credit.

Available Credit

  • 1.00 ANCC - Nurses
  • 1.00 APA - Psychologists
  • 1.00 Attendance - General Attendance
  • 1.00 ASWB - Social Workers
Please log in to register.


These materials are intended ONLY for those who attended the live webcast held on February 28, 2025.

You must be logged into your account to participate in this activity. Get started by clicking “Continue” and completing the “Evaluation”; then follow the prompts at the bottom of the screen. At the end of the activity, you will be able to view, save or print your certificate of participation. A complete listing of your activities can be found under “My Account,” “My Activities.”